VIP Membership FAQ'S

All VIP memberships require a 3-month minimum commitment. After your initial 3 months, membership continues on a month-to-month basis and can be cancelled anytime with 30 days notice. This commitment ensures you have time to experience the full benefits of consistent treatments and member pricing.

Unused monthly credits automatically roll over to the following month, so you never lose what you've paid for. This flexibility allows you to skip a month when life gets busy or save credits to use multiple services in one month. Credits remain available as long as your membership is active.

Yes! You can upgrade to a higher tier at any time and the change takes effect immediately. Downgrades can be processed with 30 days notice and will take effect at your next billing cycle. Contact our team to discuss which tier best fits your current needs and we'll help you make the transition smoothly.

No, VIP memberships are non-transferable and tied to the individual member. However, we offer referral rewards when you refer friends and family who sign up for their own memberships. Ask our team about current referral incentives.

VIP members receive exclusive discounted pricing automatically applied at checkout. For example, all VIP tiers receive $12/unit on Botox and Dysport (regularly priced higher). Silver members save 10% on all services and products, while Gold members save 15%. These savings stack with your monthly treatment credits for maximum value.

Your monthly treatment credit applies to the specific services listed in your membership tier. Silver members choose between Hydrofacial or Micropeel + Dermaplane. Gold members have more options including BioRePeel and Glass Skin Glow Facial. If you'd like a service not included in your tier, you can apply your credit value toward that service and pay the difference.